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-
- SUBMITTED BY: Jim Anderson - SysOp MSB - Billings, MT
-
- REQUIEM FOR A SYSOP
- -------------------
-
- Excerpt from an article in "PC WEEK", Nov. 20, 1984:
-
- There may be no such thing as a free lunch, but there is an
- ample supply of free software that's yours for the asking.
- All you have to do is dial up, make a connection, browse
- through a couple of menus, check over long lists of available
- software, make your choices and start downloading.
-
- - + - + - + -
-
- Exchange of E-Mail between sysop and BBS user:
-
- Well, John, the good news is that the faulty file has been
- fixed but the bad news is that your downloading privileges
- have been revoked. I just went through the last two months
- of logs and came up with some interesting statistics. During
- that time you have logged on 23 times, downloaded 66 files
- and uploaded NONE. You have called for chat twice, and left
- a total of two messages on the board, one requesting a
- specific program and the other informing me of a disk error
- in a download file. I can only draw the conclusion that you
- are interested in this board for ONE REASON ONLY -- to rape
- hell out of the download menus. I've left plenty of messages
- regarding PARTICIPATION in the BBS and the Message Base, but
- you either haven't read them or else you ignored them.
- Sorry, but one-way streets just don't hack it around here.
- Jim.
-
- Jim, I have been taking part in the BBS. Every time I log on
- I read all the new messages.
- John.
-
- John, I just can't help but feel that in all that time you
- could have atleast said "Hi" or "Thanks for the downloads" or
- SOMETHING to acknowledge that there's a real live human being
- on this end.
- Jim.
-
- - + - + - + -
-
- Except for power failures, my computer has been continually
- running since Nov. 11, 1982, and has fielded over 12,000
- telephone calls operating as a BBS. Back then, it was a joy
- to be a part of the realm of computer telecommunications --
- now it's a drag. It seems to me that a "GIMMEE" attitude has
- pervaded the whole arena of BBSing, with callers interested
- in nothing more than material gains in the way of software.
- My board is far from the busiest, being isolated in the
- "foreign country" of Montana, but an average day will see
- about 20 or 25 calls to the system. An average day will also
- see about three or four messages (of ALL types, including
- E-Mail) being posted. The typical log entry shows so-and-so
- logging on, going to the file transfer area, downloading
- several files and then logging off. Thanks, that's why I
- started up a BBS, to supply people with free programs. Really
- makes my day to see that I've spent all this time and money
- just to watch pigs at the trough.
-
- Whatever happened to the COMMUNICATIONS in
- telecommunications? Is this the result of the Computer Age,
- that people don't talk or communicate with each other? Are
- we getting so totally in tune with our equipment that we're
- excluding PEOPLE? If so, then Orwell's predictions are tame
- in comparison with the reality. Who took the BULLETIN BOARD
- out of Bulletin Board System? The file transfer section of
- my board is shiny from daily use, but the bulletin section is
- obscured by cobwebs. The thought has crossed my mind more
- than once just to load up a host program and let people grab
- whatever programs look interesting.
-
- "Do you have a logon code for this system (Y/N) ==> Y <=="
- "What is your account number? 775"
- "What is your logon code? PASSWORD"
- "INVALID LOGON CODE"
- "Do you have a logon code for this system (Y/N) ==> Y <=="
- "What is your account number? 305"
- "What is your logon code? PASSWORD"
-
- et cetera, ad infinitum et ad nauseam.
-
- Hackers. Or so they'd like to believe. Vandals, pests, yes.
- Hackers? They should be so talented, devoted and lucky. Why
- do these computerized delinquents find such delight in trying
- to break into bulletin boards? Don't they realize that
- sysops are ordinary people just like themselves trying to
- find a little enjoyment in their hobby? Why pick on me? I'm
- spending a lot of time and money trying to provide people a
- service for free, and they want to go and spoil it for
- everyone. Heck, if they want onto the system, all they have
- to do is apply for a logon. Why make life difficult for
- everyone? Leave me alone. Go pick on CompuServe.
-
- Caller logs on. Leaves E-Mail to a friend. Lines only fill
- half the screen, so he's probably using a Commodore 64. Goes
- to file transfer section, and selects UltraTerm protocol.
- Chooses a file that indicates it's a TRS-80 program. BBS
- goes to send, he figures out that he's somewhere he doesn't
- want to be and drops carrier.
-
- Another caller logs on four times in a row, but keeps losing
- carrier before he can do anything. Probably phreaking on a
- cheapie phone service.
-
- Another caller successfully downloads a file. Sit. Wait.
- Wait some more. System eventually times out and drops him.
-
- I'm not the most polite person in the world and I'm certainly
- not one to stand on ceremony, but I am old enough to remember
- what manners were. They also went down the tubes with
- "communications" and "bulletin boards." Whoops! Dropped
- carrier! So what? If it's a halfway decent system, it'll
- reboot. Well, I'll just go to bed while downloading this
- long file, the system will eventually throw me off and
- reboot. Never mind that there's other people wanting to call
- into the board. Who cares that the sysop climbs the walls
- when he sees someone drop carrier or time-out on the system?
- Lately I've gotten into the habit of dropping carrier ON MY
- END for the worst offenders. One good hang-up deserves
- another.
-
- Along with all the other goodies that have bitten the dust,
- there's good old APPRECIATION. As I mentioned before, my BBS
- has fielded over 12,000 calls. Out of all of them, I have
- gotten maybe a dozen messages saying "Thanks for running your
- BBS." That's about one "Thank You" per THOUSAND calls!
- Unfortunately, it seems that people think they have all this
- automatically coming to them. It's their right! Sorry to
- disillusion anyone, but that just ain't so. The master
- switch for this system is two feet away, and I'm not so
- decrepit that I can't hit it in a flash. Alternatively, I
- can ban anyone I wish from my system. Callers use this BBS
- at my forbearance only, and it's not a God-given right. It's
- a sysop-given privilege! I sincerely feel that we should
- proclaim a "Sysop Appreciation Day." We certainly don't get
- any on a day-to-day basis!
-
- Don't get me wrong. There ARE joys and benefits in running a
- BBS, although sometimes in my nether moods I'm hard pressed
- to enumerate them. But the fact is, there have been many
- occasions when I've rested my finger on the switch with the
- idea of going offline forever.
-
- Now for the moral of the story. I'm only one sysop among
- many, and I'm not trying to evoke sympathy for myself through
- this article. The point is that almost every sysop around
- has these feelings to some extent or another. And further,
- most of these sysops (especially the best and most devoted
- ones) are going to reach a saturation point and wind up
- depriving the general public of their services. I foresee a
- day coming, and very soon at that, when the high quality
- BBS's will be all gone. So all this is really a plea for
- everyone to shape up their acts before it's too late. If
- nothing else, when you're on a bulletin board, leave a little
- message to the sysop. "Thanks for the use of your system" or
- "Fine BBS you have here." Let them know they're appreciated.
- When I see a message like that, I say to myself, "THAT's why
- I'm doing all this!" Sysops are real, live human being with
- feelings and emotions. Let's start treating them as such!
-
- - + - + - + -
-
- EPILOGUE: Twelve hours after the above was written, I find
- out that one of my best friends (with higher than normal
- access to the system) has allowed a third party to use her
- logon. That's forbidden for anyone on my BBS to do, but it
- hurts even more because a valued and trusted friend who
- should have known better went and did it. That's the final
- straw. The Most Significant Byte BBS is no longer in
- existence.
-
- Jim Anderson, Ex-Sysop
- The Most Significant Byte BBS
- Billings, Montana
- January 13, 1985
-
- NOTE: I agree completely with Jim in his above comments, if
- not his action. I find it difficult to comprehend the mind
- of individuals, who take those of us who, through our
- generosity and good nature, are supplying them, free of
- charge, this service. Please note, this attitude of SysOps
- is spreading and BBS's around the country are disappearing or
- getting more difficult to access. I certainly hope this
- action in tiny Billings, Montana has some effect on the
- community of computerists. Don't abuse a good thing!
-
- Dave Williams, still SysOp
- Magic City RBBS
- Billings, MT
-